Liaises with the Group on progress of projects and conducts site visits to all locations including assigned region
Completes special projects and other related activities as assigned by the Manager
Engages in marketing of the Groups products and services
Prepares quarterly reconciliation accounts of the Repairs &; Maintenance budget with Finance & Planning Department
Plans renewal of contracts, or replacement of plant & equipment at the end of service life
Reviews and reports on performance of contractors for all services
Generates Altiris (Help Desk Information System) monthly reports for the attention of management
Prepares purchase orders for contractors/suppliers for the provision of goods and services for approval by Manager
Checks and certifies (validation of works completed) invoices for goods and services provided by Contractors
Prepares scope of works and sources quotations for goods and services (such as painting, changing of carpets/ceilings, etc.) for petty contracts, evaluates and makes recommendations to the Project Manager for the award of related contracts
Supervises staff while ensuring their on the job training, assignment scheduling, periodic performance appraisal including coaching, mentoring and initiating corrective action where necessary
Responds to customers requests, enquiries, incoming and outgoing calls, both local and foreign, in a courteous and timely manner consistent with operating standards and escalation to Manager where necessary
Monitors department response time and service level agreements
Liaises with WASA/Revenue Office on behalf of the Bank in respect of matters involving the statutory charges for Bank properties
Reviews and updates Facilities Management Information System &; Database with its cost and performance data for trending analysis and planning purposes
