Frequently Asked Questions

What are your criteria for recruitment?

Decisions are based on the candidate's knowledge, skills, and abilities (KSA) as well as their academic qualifications and years of experience relevant to the job.

How do you make sure your recruitment process is fair?

Being fair and acting ethically is at the heart of the way we do business. We use valid, reliable processes and tools, focusing only on job-related skills, experience, competencies, and potential. All other factors, including – but not limited to – race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, are irrelevant.

What information is required for an application?

For a successful application, you will need to provide the information requested within the application form inclusive of:

  • CV/ resume in Word or PDF format
  • Email address
  • Telephone No.
  • Mobile No.
  • Primary Address and
  • Secondary Address
  • Education and work experience

How long does it take to complete the online application process?

On average it takes about ten (10) to fifteen (15) minutes to complete the application process. This can depend on Internet speeds and the browser you use. The registration and first job application may take a bit longer. However, after the first time, most of your details will be prepopulated for additional applications. There may be additional questions for the screening and evaluation process, related to the position.

How can I submit an application?

Applications can be submitted via the following channels:

  • Our careers portal on our website
  • Our email address:


  • Our postal address:

Group Human Resources Department

First Citizens Corporate Centre

First Floor, #9 Queen’s Park East

Port of Spain, Trinidad, W.I.

What kind of questions do you ask in interviews?

We ask structured behavioral interview as well as technical questions.

Do you check references without first asking candidates?

No, we always obtain explicit permission before contacting references. Please refer to our addendum to the Application for Employment Form.

What is your policy on employing members of the same family?

We ensure that no employees are involved in any way in the recruitment of family members. In addition, no employees may have a reporting relationship – direct or indirect – to another family member. In practice, this means that family members do not work in the same department.

Do you use third-party recruitment agencies?

We recruit the majority of our people directly. However, we may occasionally use recruitment agencies.

Do you check medical records?

Before assuming duty, all new employees must be certified "medically fit for employment" by visiting one of the doctors approved by the Group who perform pre-employment medical examinations. 

How long does it take to get a response from the company after applying?

Our HR Department normally receives a large number of applications, and automatic responses are generated for all applications received via our careers portal. Typically, shortlisted candidates will be contacted within two (2) weeks after the job opening is posted. In some cases, it could take more or less time, depending on the complexity and dynamics of the position.

If I am not successful, will I get feedback?

Candidates receive feedback throughout the process. Those who are not shortlisted receive an e-mail, which explains why the candidate’s application did not move forward in the recruitment process. Similarly, those who have interviews are in direct contact with an HR representative and receive continuous feedback.


Stay informed about opportunities that match your skills and interest at First Citizens by joining our Talent Community