Applicants are hereby invited to apply for the temporary position of Special Project Resource – Business Analytics Lead (Non-Management Grade 7) within our Group Strategic and Corporate Planning Unit for a period of one (1) year.

Applications are to be submitted on or before January 14, 2025.

JOB SUMMARY

The incumbent will be responsible for supporting the Group's transformation efforts by providing key decision makers and strategy owners with actionable insights, performance data and strategic KPIs to drive effective change across the Group. He/she will also be responsible for providing critical support to the Manager - Business Architecture and Analytics by providing analytical and research support needed to harmonize analytics and process re-engineering functions under the discipline of business architecture with the intent of strengthening the Group's strategy execution.

KEY DUTIES AND RESPONSIBILITIES

• Utilizes knowledge of the business environment to facilitate discussions with Senior Management and business Subject Matter Experts (SMEs) to ascertain both analytical and data requirements
• Facilitates and guides discussions with Senior Management and Strategy Owners to clearly identify and define KPIs for business improvement initiatives, strategic outcomes and desired results
• Provides cross-functional leadership in coordinating projects and ensuring the successful completion of analytics initiatives
• Ensures analytics projects are executed in alignment with the Group's project management practices and principles
• Develops and guides the modelling and technical designs of existing analytics systems and recommends enhancements to systems that are under development or being currently utilized
• Works with ICT resources to develop, maintain and enhance GSCP's data warehouse and extract, transform and load (ETL) solutions that are used for strategic dashboards
• Provides advanced analytics solution to aid decision making, including but are not limited to: customer behavioral analytics, segmentation and clustering analytics, voice of employee analysis, and process optimization analytics
• Scopes and prioritizes opportunities for leveraging machine learning and other advanced analytics methods
• Develops ad-hoc reports and data visualizations that are required by executives and strategy owners
• Engages in marketing of the Group’s products and services 
• Responds to customers' requests, inquiries, incoming and outgoing calls, both local and foreign, in a courteous and timely manner
• Completes special projects and other delegated activities as assigned by the reporting Manager

QUALIFICATIONS AND EXPERIENCE

• Candidates must possess a Bachelor of Science degree in Computer Science, Information Systems, Mathematics, or Statistics; or an equivalent qualification in other Quantitative/ Analytical fields from an accredited institution
• Candidates must also possess a  minimum of two (2) years of progressive experience in the Financial Sector with core progressive experience in quantitative and qualitative analytics within the field of Business Intelligence, Analytics, Statistics or Data Analysis
• Certifications in Business Analysis, Business Analytics, Data Science, Project Management, or related fields will be considered an asset
• Exposure to banking and financial data would be an asset
• Experience in the following:
  1. Querying different types of databases
  2. Using Microsoft BI Suite (SQL Server, SSIS, SSAS, SSRS)
  3. Analysing data using tools such as Python, R or Julia
  4. Designing and building Dashboards in Excel, Power BI or Tableau
  5. Elicitation of KPI requirements and implementation
• Working knowledge of contemporary programming and scripting languages
• Strong written, oral communication and presentation skills
• Strong analytical, critical, and conceptual thinking
• Strong conflict resolution, teamwork, self-starter and time management skills
• Ability to read, analyse, interpret, and use complex documents and forms
• Ability to analyse and make effective, business-centric recommendations to Business Leaders and Senior Management
• Scientific curiosity and continuous self-learning with the ability to innovate while still conforming to established best practice