Applicants are hereby invited to apply for the position of Country Manager – St. Vincent & The Grenadines (Management Grade 1) within our subsidiary, First Citizens Investment Services – St. Vincent & The Grenadines.

Applications are to be submitted on or before May 27, 2026.

JOB SUMMARY

The incumbent will be responsible for the overall growth, profitability and operational performance of the Subsidiary. Charged with driving long-term profitability & growth & ensuring that the Country Office meets the highest standards of corporate governance & citizenship.

KEY DUTIES AND RESPONSIBILITIES

• Provide leadership & guidance in the management, marketing, and provision of investment and banking services in keeping with the strategic direction and business objectives of the Subsidiary.
• Implement general policies related to the Subsidiary established by the Board of Directors, in keeping with the strategic direction and business objectives of the Subsidiary. 
• Develop and implement business plans & Strategy as approved by the Board of Directors.
• Ensure organisational efficiency & effectiveness; grows revenues, provides optimal resourcing (human & capital, including IT infrastructure), ensures high levels of service delivery (internal & customer).
• Manage key stakeholder relationships; advances & protects Country’s interests by lobbying & making representations to government, industry groups & other external parties, build relationships with local & international investment communities, adopts visible public role through public & media interactions, provide local industry leadership.
• Manage customer relationships; maintains constant dialogue, monitor evolving needs, monitor client care audits/quality indicators/client surveys, and develop early dissatisfaction detection mechanisms.
• Maintain active relationship with the First Citizens Board and staff  & other Country Offices; utilises Corporate expertise, prepare  reports (key performance indicators/critical issues)
• Promote brand awareness amongst all stakeholders: employees & customers; positions as a recognised financial services leader
• Manage human resources necessary for the efficient and professional operation of the company.
• Guide, direct, and provide oversight for Staff on work activities, projects and programmes of the Subsidiary.
• Manage the budget and account for variances for the efficient and professional operation of the Subsidiary.
• Interact with third party external to the Company in the performance of the position’s function as required.
• Manage Country risk exposure and adopt and maintain measures to mitigate and reduce risk.
• Perform all other duties, assignments and special projects as assigned by the Board of Directors and Senior Management relative to the Function.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in a Business related field from a reputable University or other professional qualification from a recognized professional body e.g. CFA, CIMA, ACCA and three (3) years progressive experience in banking, at least one (1) of which must be at Supervisory Level.

OR

• Executive Diploma/Diploma and five (5) years progressive experience in banking, at least two (2) of which must be at Supervisory Level.

OR

• GMDP Certificate and seven (7) years progressive experience in banking, at least three (3) of which must be at the Supervisory level.

SPECIAL CERTIFICATIONS/LICENSURES

 Principal License from the Eastern Caribbean Securities Regulatory Commission