Applicants are hereby invited for the position of Investment Associate I (Non-Management Grade 6) within our subsidiary, First Citizens Investment Services Limited - St. Lucia. 

Applications are to be submitted on or before July 21, 2025.

JOB SUMMARY

The incumbent will be responsible for seeking and developing new business in St. Lucia. He/She will also be responsible for creating and maintaining enduring relationships with prospective and existing retail and corporate (local) clients of Funds Under Management including the spread, fee income, equity, bond and T-Bill clients with a view to increasing market share and achieving assigned targets.

KEY DUTES AND RESPONSIBILITIES

• Sources and meets with new prospective clients with a view to increasing Funds Under Management (FUM), Brokerage Commissions and other fee income while actively promoting/cross selling the Group's products as services
• Consults with potential and existing clients (internal and external) and provides information on local, regional and international securities
• Develops client target lists and maintains up to date client pipelines
• Keeps up-to-date with industry products in order to provide competitor analysis client
• Walks clients through new account opening (investment and brokerage) documentation and requirements and processes transactions in accordance with ECSRC guidelines, ECSE rules and regulations, as well as the company's approved standards, policies and procedures, while maintaining strict standards of confidence

• Maintains up-to-date personal records of all clients in addition to transaction records/files

• Provides after-sales quality service to all clients by confirming completion of transactions guiding them on future investment transactions

• Prepares and makes presentations to prospective clients and groups that contain prospective clients

• Conducts market reads at the direction of the Business Development Manager to ascertain market demand for unissued instruments

• Ensures compliance with all Know Your Client (KYC) and Anti-Money Laundering (AML) Regulations

• Informs clients on new sovereign/corporate bond and equity issues and facilitates sale and purchase of same including completion of deal book and purchase and sale orders

• Solicits and analyzes feedback from clients to address service gaps and ensure that level of client service is maintained

• Troubleshoots the operating system (T24) when minor problems arise

• Assists with the review/revision of the Branch's processes to enhance operational efficiency

• Monitors client transactions for any suspicious/unusual activities and reports same to Operations Risk and Compliance Department as set out in the AML policy

• Prepares and presents financial reports for the televised and radio financial programmes or other initiatives/engagements as required and forms part of the team of presenters of any televised and radio financial programmes

• Responds to customers' requests, enquiries, incoming and outgoing calls, both local and foreign, in a courteous and timely manner consistent with operating standards and escalation to the Manager where necessary

• Completes special projects and other related activities as assigned by the Manager

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s Degree in Finance Accounting, Management Studies, Economics or related discipline from an accredited institution
• Working towards attaining the Chartered Financial Analyst (CFA), Certified Financial Planner (CFP) or similar designation would be an asset
• A minimum of three (3) years working within the financial services sector preferably in areas such as Customer Service/ Lending/ Investments/ Brokerage/ Accounting/ Finance/ Audit
• Proficiency in Microsoft Office Suite
• Ability to read, analyze, interpret, and use complex financial documents and forms
• Strong analytical, conceptual, research, negotiating and problem solving skills
• Strong time management,presentation, interviewing, selling and cross-selling skills
• Knowledge of the Group’s Operating Software Systems, Products and Services

SPECIAL REQUIREMENTS

• Registered Representative licensed on the Eastern Caribbean Securities Exchange (if not in possession of same, period of three months given to attain the license)
• Officer must possess a valid driver’s license as this is a travelling post

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