Applicants are hereby invited to apply for the positions of Vendor Management Officer (Grade 5), within our Group Sourcing and Procurement Unit.

Applications are to be submitted on or before July 15, 2026.

JOB SUMMARY

The incumbent is responsible for the implementation and maintenance of the Group’s Contract and Vendor Risk Management function. He/she will also ensure that third parties are managed effectively, aligning with contractual obligations, add value to the Group and adhere to relevant policies, procedures and regulations. 

KEY DUTIES AND RESPONSIBILITIES

• Develops, implements and monitors contract management plans for assigned third party contracts
• Maintains accurate contract records and ensures timely renewals or terminations
• Conducts regular performance reviews and risk assessments of vendors
• Performs vendor due diligence and ongoing risk assessments using the GORC Risk Assessment tool
• Collaborates with business units to identify and mitigate vendor-related tasks
• Prepares and submits vendor risk reports to management, regulatory bodies and other stakeholders
• Ensures vendor compliance with CBTT Outsourcing Guidelines and other relevant regulations
• Maintains the Approved Vendor Listing (AVL) and coordinates vendor registration processes
• Generates and analyses vendor performance metrics and compile regular status reports
• Acts as a liaison between vendors and internal stakeholders to resolve issues and improve performance
• Facilitates effective communication across the First Citizens Group regarding vendor management practices
• Supports capacity-building initiatives to enhance vendor management competencies Group-wide
• Identifies and implements best practices in vendor management policies and procedures
• Contributes to the development and refinement of vendor management policies and procedures
• Participates in continuous improvement initiative to enhance the efficiency of the procurement function
• Responds to customers’ requests, enquiries, incoming and outgoing calls, both local and foreign, in a courteous and timely manner consistent with operating standards and escalation to the Supervisor/ Manager
• Completes special projects and other related activities as assigned by the Manager 

QUALIFICATIONS AND EXPERIENCE

• Associate Degree or Diploma in Business Management, Supply Chain Management or a related field
• Professional certification (e.g., CPSM, CSCP) preferred
• A minimum of two (2) years’ experience in Vendor Management or Procurement
• Knowledge of contract law, risk management and financial principles
• Attention to detail and a high level of accuracy
• Strong negotiation and conflict resolutions
• Excellent written and verbal communication abilities
• Ability to manage multiple projects and meet deadlines independently
• Strategic thinking and decision making capabilities